Experience Across Global Organisations

Ongoing Zoho consulting, CRM development and business automation support for an international agency environment.

Long-term consulting support across evolving Zoho requirements.

Developed a custom Zoho Creator application to manage inventory, farm operations and staff-related workflows for an agricultural business.

Improved operational visibility, reporting and day-to-day data management.

Built a custom property management system using Zoho Creator to manage properties, tenants, rentals and maintenance workflows.

Centralised property operations and improved tracking and reporting.

Implemented Zoho One to connect business processes, improve operational visibility and automate workflows across key functions.

Created a more connected and scalable operating system.

Implemented Zoho CRM, Zoho Books and Zoho Inventory to streamline sales, accounting, invoicing and inventory operations.

Improved stock visibility, invoicing accuracy and operational control.

Customised Zoho CRM for a non-profit organisation to improve donor management, relationship tracking and internal processes.

Reduced administrative effort and improved donor data visibility.

Delivered enterprise Zoho implementation, CRM customisation, custom application development, analytics and workflow automation within a European regulatory consulting environment.

Supported connected operations, automation and enterprise process improvement.

Implemented CRM, custom workflows and finance processes for a healthcare organisation using Zoho CRM, Creator and Books.

Centralised data and improved coordination between administrative and operational teams.

Connected Shopify orders with Zoho Creator and Zoho Books to improve order, inventory and accounting workflows.

Enabled smoother order sync, invoicing and operational visibility.

Implemented CRM and accounting workflows and supported migration from Tally for a publishing business.

Improved sales, customer and financial process visibility.

Supported a Zoho POS implementation across 17 retail branches, including setup, staff training and centralised operational reporting.

Enabled consistent multi-branch retail operations and central visibility.

Implemented sales, finance and field service processes for a renewable energy business.

Improved lead-to-installation tracking, technician scheduling and financial visibility.

Implemented Zoho Backstage to support event registration, attendee engagement, agendas and on-ground operations.

Centralised event data and improved participant experience.

Implemented Zoho CRM to support sales processes, dealer relationships and customer data management for an automotive manufacturing business.

Improved lead tracking, follow-ups and pipeline visibility.